top of page

Store Policy

Customer Care

At Hibby Clothing Limited, we take pride in providing exceptional customer care to ensure a delightful shopping experience for you and your loved ones. Our dedicated customer care team is here to assist you every step of the way, from answering your queries to resolving any concerns you may have. We value your satisfaction and are committed to delivering top-notch service.

Whether you need help with sizing, fabric information, or placing an order, our knowledgeable and friendly team is just an email away. We understand the importance of finding the perfect clothing for your children, and we are here to guide you through the process.

 

If you have any questions, comments, or feedback, please don't hesitate to reach out to us. We appreciate your input and are always looking for ways to improve our products and services. Your satisfaction is our priority, and we will go above and beyond to ensure that you are happy with your purchase.

 

Shippy and delivery

We offer shipping within Ireland and select international destinations.

Delivery times within Ireland typically range from 3-7 working days. Please allow for additional shipping time for international orders.

During busy periods, shipping times may be slightly longer. We will inform you in advance of any significant delays.

 

Product Care

All our products are handmade in Ireland with the utmost love and care. Handmade clothes require special care to ensure their longevity and quality. Care instructions will be provided with each garment. We recommend handwashing or using a delicate cycle with cold water and mild detergent to preserve the fabrics and colours.

 

Privacy Policy

Please refer to our privacy policy on the next page.

​

Wholesale Enquiries

To enquire about wholesale pricing and terms, please contact our team at hi@hibby.ie

Payment Methods

Payment Methods

- Credit / Debit Cards

​

Our online payment system uses Stripe to ensure the safety of all our customer's card details.

bottom of page